Items from the Curated Shop are applicable for shipping anywhere in the USA, or for pickup from the Abbreviated Design Studio.
Shipping: Orders placed Monday- Friday by 5:00 p.m. will be processed in 1-2 business days. This excludes national holidays.
Studio Pick Up: We offer pick-up to save you the expense of shipping, and for the chance to say hello IRL! We are located at 44 Grandville Ave SW, Suite 400 in Grand Rapids, Michigan. Give us a call (616-818-3011) if you have any trouble finding us!
Furnishing selections from Design Services are only applicable for delivery in West Michigan.
Product Return Policy:
All furniture and accessory items are returnable with 25% restocking fee. Items must be returned within two weeks of delivery and must be undamaged. Delivery fees are nonrefundable and return shipping is the customer’s responsibility. Non-freight items are applicable for in-studio returns, free of charge.
Product Cancellation Policy:
Once an order is placed, our team moves fast to get it out the door and to your doorstep. Order cancellations must be submitted within 24 hours by contacting us here or by email: firstname.lastname@example.org
Service Return Policy:
If you are unsatisfied with the progress of your project or feel like your design needs are not being understood, please contact us. We will work with you to find the best options to ensure you are happy with your design.
Full refunds will be permitted if clients reach out within 48 hours of being initially contacted by their designer. After 48 hours, the refund will be delivered in the form of a credit that can be used on other designer services.